Contact
Tel: 020 8227 2915
Fax: 020 8227 2397
Textphone: 020 8227 2462
Email: ics@lbbd.gov.uk|
Online request for an Assessment Form|
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A carer can be a partner, friend, neighbour, child or other relative of the person being cared for. A carer can be a man or woman and can be of any age. A carer gives his or her time without payment to help care for another person who is disadvantaged due to physical or mental illness or disability.
There are about 15,000 carers in Barking and Dagenham who are involved in giving someone regular help and support.
The government recognised the vital role of carers in society in a plan called 'Caring about Carers'. Since then there has been government legislation to ensure that advice and help is available to support carers.
Caring for someone is a major responsibility, whether a daughter calls in to see a parent each night after work, or a partner cares for someone 24 hours at home, each carer will often find additional strain is placed upon them. Carers often have other responsibilities, perhaps children or partners of their own or work commitments etc.
If you are a carer, by law, you have the right to have your needs assessed, even if the person you look after does not want to be assessed or be involved with the local authority (receive care services or support from the council).
We should emphasise that the assessment does not consider your caring ability or financial situation, but can help to identify ways of supporting you as a carer.
Some people prefer to be assessed on their own so they can say what is important to them. Others prefer to be assessed in front of the person they are caring for. All carers who are assessed have the right to choose.
We can arrange for an interpreter to be present at an assessment if you use sign language or do not speak English.
During the assessment, we will discuss the following issues with you.
Following the assessment, the care manager will arrange to send you a copy of the agreed services and support.
To arrange for a carers assessment, please contact the following.
Civic Centre
Rainham Road North
Dagenham
RM10 7BN
Tel: 020 8227 2915
Open Monday to Friday 9am - 4.30pm
Carers of Barking and Dagenham|
15 Althorne Way
Dagenham
RM10 7AY
Tel: 020 8593 4422
Open to carers to call in from 10am - 2pm, Monday to Thursday. The telephone line is open from 9am - 5pm, Monday to Friday, and there is an answer machine outside office hours.
This is a scheme where payments are made direct to the person you care for, or the person with an illness or a disability, so that they can pay for services they have been assessed as needing. This scheme gives more flexibility to choose who provides services, and this means that service users can make the arrangements themselves.
For more information, please see our section on Direct payments or contact the Direct Payments Officer on 020 8227 5410.
Carers Allowance is paid if you care for someone who receives Attendance Allowance or Disability Living Allowance (Middle or Highest Care part).
To qualify for the carers allowance carer must:
Since 28 October 2002 you can claim Carers Allowance even if you are 65 or over. Other benefits you or the cared for person receive may affect this. It is very important to discuss this during your assessment.
Benefits can be discussed as part of a users assessment or a carers assessment. Carers might be referred to Carers of Barking and Dagenham or Age Concern for advice.
Carers of Barking and Dagenham|
15 Althorne Way
Dagenham
RM10 7AY
Tel: 020 8593 4422
Open to carers to call in from 10am - 2pm, Monday to Thursday. The telephone line is open from 9am - 5pm, Monday to Friday, and there is an answer machine outside office hours.
The White House
884 Green Lane
Dagenham
RM8 1BX
Tel: 020 8270 4946
Open to carers to call in from 10am - 2pm, Monday to Thursday. The telephone line is open from 9am - 5pm, Monday to Friday, and there is an answer machine outside office hours.
Information and advice from Directgov.
The following events are arranged for carers in Barking and Dagenham.
For details, please contact your local carers groups.
Our department is working hard on different ways with carers groups and service providers to improve the services and support that are available to carers.
It is important that you are given the opportunity to have your say in how we could provide services and support to help you in your caring role.
We welcome your views, comments and suggestions, and we will reply to you if you send us your details.
Please send you comment to:
Michael Olaniyan
Carers Services Commissioning Officer
Civic Centre
Rainham Road North
Dagenham
RM10 7BN
Tel: 020 8227 2826
Fax: 020 8227 2198
Email: michael.olaniyan@lbbd.gov.uk|
Tel: 020 8227 2915
Fax: 020 8227 2397
Textphone: 020 8227 2462
Email: ics@lbbd.gov.uk|
Online request for an Assessment Form|
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© 2008 London Borough of Barking and Dagenham
Civic Centre
Rainham Road North, Dagenham, RM10 7BN
Telephone: 020 8215 3000
Fax: 020 8227 5184
Textphone: 020 8227 5755
Email: enquiries@lbbd.gov.uk|
Telephone: 020 8594 8356
Fax: 020 8227 3470