Our Service Standards
Although this is a view of our annual performance, we want to make sure that throughout the year we are providing you with the best level of service. Therefore our service standards are regularly monitored and results are updated through the year and can be seen here:
Our Service Standards and Monitoring Information
If you are interested in becoming involved in the decisions about the way your homes are managed there are various ways you can do this. There are formal groups you can become part of or you can give us your views on any part of our service. If you are interested please visit our Tenant participation section.
Your views are important to us. If you would like to make any comments about this annual report please feel free to contact us on the details shown above.