Trading Standards 

Introducing the Buy With Confidence scheme offers a list of local businesses that have been vetted and approved by Trading Standards.

To gives residents (consumers) peace of mind when using a member of the scheme, as they have been individually checked for trustworthiness and compliance with consumer protections laws.

• Confidence that they are dealing with a legitimate trader
• Ability to identify local traders who have been approved by an independent body
• Confidence that any complaints will be dealt with in a timely manner
• Support from Trading Standards should something go wrong

• Independent recognition of business standards
• Beneficial publicity
• A place on our 'Buy With Confidence' web-page, including a link to the trader's website
• Certificate of membership which can be displayed on the trader's premises
• Use of the Buy With Confidence logo
• Pre-entry vetting to ensure the credibility of the scheme and that high standards are maintained
• The company's name on a list of recommended businesses which the Council will publish for consumers
• Promotion of the list and website to other local agencies such as Consumer Support Network members
• Increased consumer confidence and reduced complaints
• A better relationship with regulators based on assistance and advice, rather than enforcement
• A named contact for your business within the Trading Standards Service
• A mediation service, in the event of a consumer dispute which cannot be resolved between the parties concerned
• Training opportunities
• A regular newsletter containing information about the scheme, new legislation and trade scams

Trading Standards do not vouch for the financial stability of any company, nor for their health and safety procedures. All information provided is to assist consumers in exercising their own best judgement.

To find a tradesmen you can trust visit the Buy with confidence website. Or call Consumer Direct on 08454 0405 06.

If you think your business could make the grade and would like more information, please contact Trading Standards on 020 8215 3007.

Further information on joining the scheme can be found on the Buy with confidence website.

How does a business apply to be a member of the scheme?
To join the Buy With Confidence scheme, businesses must agree to comply with the conditions detailed in the Commitment by Business. If a company agrees to meet these conditions, they complete and sign an application form which is available from Trading Standards. For an application pack please complete the form below.

Which sectors of business can apply?
Barking and Dagenham Trading Standards will be targeting the home improvements sector and car dealers and garages initially. This is because these can be high value contracts and there is little consumer knowledge. However, the scheme can be rolled out to any sector of business who work directly with consumers.

What are the costs?
Application fees £100 + VAT (non refundable) apply, and payment should be sent at the time of application. This is to cover the administration and printing costs of the scheme.

Application form
Criminal Records Bureau Guidance
Criminal Records Bureau Forms
Customer Service Guidelines
Complaints procedure

Second Hand Cars, especially People Carriers; Repairs
Toho Motors
533 Rainham Road South
Dagenham
RM10 7XJ

Private Cab Company and Courier Service
Alphabet Cars Ltd
591 Barking Road
East Ham
E6 2LW

Car Servicing, Car repairs, M.O.T, Air-Conditioning
1st 4 Garage Services
75 Whalebone Lane South
Dagenham
RM8 1AJ

Car Servicing, Car repairs, M.O.T, Air-Conditioning
1st 4 Garage Services
Unit 6, Redif House
Wantz Road
Dagenham
RM10 8PS

Service and M.O.T
Peter James Motor Group
Bull Corner
Rainham Road South
Dagenham
RM10 8YT

Car Body Repairs; Repairs and Servicing
Peter James Motor Group
Unit 16 and 17
Sterling Industrial Estate
Rainham Road South
Dagenham
RM10 8TX

Property Maintenance
Oakleafe Property Services Limited
Oakleafe House
Unit 18D
Midas Business Centre
Wantz Road
Dagenham
RM10 8PS
Tel: 020 8517 7111

Electrical Contractor
RJ Smith
112 Mill Lane
Romford
RM6 6UU
Tel: 020 8599 2841

Second Hand Car Dealer
C S Motors
194 Ripple Road
Barking
IG11 7PR
Telephone: 020 8591 6691

Drain and Sewage Clearance
Johnson Drainage Services
54 Thorntons Farm Avenue
Romford
Essex
RM7 0TU
Telephone 01708 721 226

Use the scheme and avoid the Cowboys