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Visit Barking and Dagenham Direct at the One Stop Shop 

At Barking and Dagenham we believe in putting the customer at the heart of everything we do. Over the past 2 years we have radically changed the way that we provide front line services to our customers.

The One Stop Shop is the place to come for help, advice and information on a range of services offered by the Council and its partners. Our experienced staff are able to deal with your enquiries quickly and efficiently in modern, comfortable surroundings. It is our aim that all your needs, from education to freedom passes, can be met in just one visit.

 

The Cash Office
Monday to Friday: 9am to 4.30pm
 
The One Stop Shop
Monday to Friday: 9am to 5pm (opens at 10.30am on the last Wednesday of the month)
Saturday: 9am to 1pm
 
Barking Library
Monday, Tuesday, Wednesday and Thursday: 9am to 9.30pm
Friday: 9am to 7pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm

The One Stop Shop section at the Barking Learning Centre offers the following services:

  • Council tax enquiries
  • Housing advice
  • Housing rents
  • Freedom passes
  • Parking permits
  • Bill payment
  • General advice
  • Recycling and rubbish collection
  • Housing and Council Tax Benefit enquiries
  • Education advice and school applications
  • Free school meals and uniform grants
  • Estate management for council tenants
  • National Checking Service Appointments

The One Stop Shops also includes self-service computers and free to use telephones for customers.

 

Dagenham Library
Monday to Thursday, 9am to 7pm
Friday and Saturday, 9am to 5pm

The One Stop Shop
Monday to Friday: 9am to 5pm (opens at 10.30am on the last Thursday of the month)
Saturday: 9am to 1pm

The One Stop Shop section in Dagenham Library offers the following services:

  • Council tax enquiries
  • Housing advice
  • Housing rents
  • Freedom passes
  • Parking permits
  • Bill payment
  • General advice
  • Recycling and rubbish collection
  • Housing and Council Tax Benefit enquiries
  • Education advice and school applications
  • Free school meals and uniform grants
  • Estate management for council tenants

There are also self-service payment points, free to use telephones and online services for customers.

 

Barking Learning Centre

2 Town Square Barking IG11 7NB

Dagenham Library

1 Church Elm Lane Dagenham RM10 9QS (Entrance on Heathway)

Contact

Barking and Dagenham Direct

C/o Civic Centre

Dagenham

RM10 7BN

 

Phone: 020 8215 3000

Fax: 020 8227 5184

Email: 3000direct@lbbd.gov.uk