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Licences issued 

Pet shop licence 

To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.
  • Applicants for a pet shop licence must not be disqualified from keeping a pet shop.

    A fee, determined by the Local Authority, will be payable on application.

     
  • Before being granted a licence the applicant must be able to demonstrate to our Licensing Inspector:

    • That they are suitably qualified to keep animals with regard to the type and number proposed to be kept
    • That the animals will be kept in accommodation that is suitable for construction, size, temperature lighting, ventilation and cleanliness
    • That animals will be adequately supplied with suitable food, drink and bedding materials and (so far as is necessary) visited at suitable intervals
    • That mammals will not be sold at too early an age
    • That all reasonable precautions will be taken to prevent the spread of infectious disease amongst the animals
    • That appropriate steps will be taken to protect the animals in the case of fire or other emergency, including the provision of suitable fire fighting equipment
    • That a register containing a description of any animal received on the premises, the animals age and sex, the date of acquisition and departure and the source from which the animals are received, and that the register will be available for inspection at all times by a Licensing Inspector or by a veterinary Surgeon or Veterinary Practitioner authorised by us
    • No animal will be sold to a child under the age of 12 years

    A licence may be refused or withheld on other grounds if those grounds are such that conditions are not suitable for the keeping of animals.

    Each licence is subject to standard conditions that are imposed on all pet shops licensed by us.

    In addition to the standard conditions a licence may also contain special conditions that are only applicable to your premises.

    Where a licence is granted that licence and any subsequent licence will expire on 31st December of the year which it relates and must be renewed before that date if the premises are to continue as a pet shop.

     
  • No. It is in the public interest that the authority must process your application before it can be granted. if you have not heard from the Council within 28 days, please contact us. You can do this online if you applied through the UK Welcomes service or by telephoning 020 8215 3007.
     
  • Please contact your Local Authority in the first instance.

    Any person who is refused a licence can appeal to the Magistrates court. A court may give directions on the issue of a licence.

     
  • Please contact your Local Authority in the first instance.

    Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court. A court may give directions on the issue of a condition.

     
  • We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery).

    If that has not worked, if you are located in the UK, Advice Guide will give you advice. From outside the UK contact the UK European Consumer Centre.

     
  • The following offences and penalties apply to the pet shops.

    • Any person found guilty of keeping a pet shop without a licence may be subject to a fine not exceeding £500 or to 3 months imprisonment or both
    • Any person found guilty of failing to comply with their licence conditions may be subject to a fine not exceeding £500 or to 3 months imprisonment or both
    • Any person found guilty of obstructing or delaying an Inspector, or authorised Veterinary Surgeon or Veterinary Practitioner in the exercising of their powers of entry may be fined up to a maximum of £500

    If found guilty under this Act, the defendant's licence may be cancelled and they may be disqualified from keeping a pet shop for such length of time as the court thinks fit.

     

Licensing Team

Business Support Team

Roycraft House

15 Linton Road

Barking

IG11 8HE

 

Phone: 020 8215 3007

Fax: 020 8227 5699

Email: hcs.licensing@lbbd.gov.uk

 

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