Revenues and Benefits
Business Rates
The administration and collection of business rates is carried out by the council's Business Rates team.
The team is led by the Business Rates Manager and is now a shared service with the London Borough of Havering.
The team is based at 90 Stour Road, Dagenham, and deals with over 4,100 businesses for Barking and Dagenham.
In 2010-11, they are responsible for collecting nearly £50.5 million of business rates for central government.
What does the service cost?
For non-domestic property the council receives a government grant to cover the cost of collecting rates. In 2010-11, the council will receive approximately £212,000 to be spent on the administration and collection of business rates.
Dealing with your enquiries
The various ways to pay your business rates.
Telephones
We aim to answer your telephone enquiries within 5 rings. We receive most of our calls early in the morning and at these peak times our lines are often engaged, which can be frustrating. If you are able to ring later in the day, this could be an easier way to resolve your enquiry.
Letters
We aim to answer your written enquiries within 10 working days. If this is not possible, we will acknowledge your letter, and give you a deadline by which we will send you a full reply.
Visitors
If you wish to visit us to resolve an enquiry, please call into the council's offices at 90 Stour Road, Dagenham.
The offices are open to the public on Monday to Friday (9am - 5pm).
It is not necessary to make an appointment, and we aim to deal with your enquiry within 5 minutes of your arrival.
- Appeals against your Rateable Value
- Appeals discretionary
- Bailiffs
- Bankruptcy
- Business Rate Supplement
- Committal to prison
- Empty properties
- Exempt properties
- Hardship Relief
- How the amount of Business Rates is calculated
- Multiplier
- Partly-occupied properties
- Payment Deferral
- Rateable Values
- Reducing your bill
- Register for payment or to cancel your liability for business rates
- Relief for charities and other not-for-profit organisations
- Reminders and Final Notices
- Small Business Rates Relief
- Statutory Scheme
- Summonses
- Transitional Arrangements
- Ways to Pay
- What are Business Rates?
- Who has to pay Business Rates?
Policy for the Award of Hardship and Discretionary Non-Domestic Rate Relief 
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