Unhappy with the way we have dealt with your complaint? Visit the Local Government Ombudsman's website.
The Local Government Ombudsman is an independent person who investigates allegations of maladministration causing injustice to the person who has complained.
The Ombudsman investigates complaints about most council matters including housing, planning, education, social services and council tax. The Ombudsman who deals with this Council is at:
PO Box 4771
Coventry
CV4 0E
Tel: 0845 602 1983
Tel: 024 7682 1960
Fax: 024 7682 000
The Local Government Ombudsman has a leaflet called Complaint about the Council? How to complain to the Local Government Ombudsman. You can get a copy by telephoning or writing to the address above, or you can download it from the Ombudsman's website.
If you have an inquiry about the Local Government Ombudsman's service you can telephone their advice line on 0845 602 1983.
Corporate Complaints Team
Roycraft House
15 Linton Road
Barking
IG11 8HE
Tel: 020 8215 3011
Fax: 020 8227 5184
Minicom: 020 8227 5755
Email: complaints@lbbd.gov.uk|

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© 2010 London Borough of Barking and Dagenham
Civic Centre
Rainham Road North
Dagenham
RM10 7BN
Telephone: 020 8215 3000
Fax: 020 8227 5184
Minicom: 020 8227 5755
Email: 3000direct@lbbd.gov.uk|
Telephone: 020 8594 8356
Fax: 020 8227 3470