Complaints about our Services

Local Government Ombudsman

Unhappy with the way we have dealt with your complaint? Visit the Local Government Ombudsman's website.

The Local Government Ombudsman is an independent person who investigates allegations of maladministration causing injustice to the person who has complained.

The Ombudsman investigates complaints about most council matters including housing, planning, education, social services and council tax. The Ombudsman who deals with this Council is at:

PO Box 4771

Coventry

CV4 0E

Tel: 0845 602 1983

Tel: 024 7682 1960

Fax: 024 7682 000

The Local Government Ombudsman has a leaflet called Complaint about the Council? How to complain to the Local Government Ombudsman. You can get a copy by telephoning or writing to the address above, or you can download it from the Ombudsman's website.

If you have an inquiry about the Local Government Ombudsman's service you can telephone their advice line on 0845 602 1983.