In 2002, the Audit Commission introduced Comprehensive Performance Assessment to measure how Councils delivered services for local people and publicly report their performance in simple terms.
Every Council's performance was assessed through a series of on-site inspections and annual updates to service scores, such as housing and children's services.
Following these assessments, a judgement is made and every Council is categorised in to one of the following:
Barking and Dagenham was subject to a Corporate Assessment (CA) (one part of the CPA rating) in 2002. This means that we were tested on how well we understood the local community and provided community leadership. As a result of the CA and service score results, in 2002, Barking and Dagenham was rated as a Fair authority.
Barking and Dagenham's yearly Comprehensive Performance Assessment (CPA) ratings have been as follows:
In 2005, the Audit Commission felt that Comprehensive Performance Assessment needed to develop further to support continuous improvement in local government and ensure that councils focus on the right things and in a challenging way.
As a result, the Audit Commission introduced a new framework for Comprehensive Performance Assessment, known as Comprehensive Performance Assessment - The Harder Test.
The new approach is a much tougher test for Councils and focuses more on service users and value for money. To reflect this change, the Comprehensive Performance Assessment categories have been renamed as follows:
In addition to changing the categories to star ratings, every council is also given a Direction of Travel assessment, which indicates the progress being made to achieve improvements. The Direction of Travels labels are as follows:
Following the introduction of Comprehensive Performance Assessment - The Harder Test, Barking and Dagenham was rated:
2007 - 3 star 'Good' authority and 'Improving well'
2006 - 3 star 'Good' authority and 'Improving well'
2005 - 2 star 'Fair' authority and 'Improving adequately'.
Comprehensive Area Assessment will replace Comprehensive Performance Assessment in 2009 and will focus on place rather than individual bodies responsible for local services. The framework for Comprehensive Area Assessment is currently being developed by government.
To view
PDF files requires the free Adobe Acrobat Reader software.
Christine Haggis
Group Manager - Comprehensive Performance and Inspection
Civic Centre
Rainham Road North
Dagenham
RM10 7BN
Supported by Barking and Dagenham Direct:
Tel: 020 8215 3000
Fax: 020 8227 5184
Textphone: 020 8227 5755
Email: 3000direct@lbbd.gov.uk|
Opening hours: Monday to Friday, 8am - 8pm.
![]()
Home|

Help|
![]()
© 2008 London Borough of Barking and Dagenham
Civic Centre
Rainham Road North, Dagenham, RM10 7BN
Telephone: 020 8215 3000
Fax: 020 8227 5184
Textphone: 020 8227 5755
Email: enquiries@lbbd.gov.uk|
Telephone: 020 8594 8356
Fax: 020 8227 3470