Adult and Community Services

Racist Incidents

Timescales for action

Immediate

If the incident is serious (e.g. assaults, or damage to your home or property) and the victim gives their permission, we will report it to the police immediately.

1 working day

We will report the incident to the manager of the relevant service or services within 1 working day. We will make sure that we remove any offensive graffiti on our buildings within 1 working day.

If there is offensive graffiti on nearby buildings we will aim to inform the owner / occupier or an appropriate person as soon as possible.

7 working days

The victim will be interviewed with, where appropriate, representatives of the police and the local Racial Equality Council, and then offered appropriate support.

10 working days

If practical and if the police and other agencies agree, the person accused of the incident will be interviewed and their comments noted for a decision to be made on appropriate action to be taken.