Drains are pipes, which carry waste and surface water from 1 or more houses. When 1 drain meets another, it becomes a sewer. These are not the gullies or grids that can be found in the road to take water off the highway.
If your drain is blocked you will usually know because your waste will stop going away when you flush the toilet, or gullies outside will overflow. There will also probably be a smell.
Private drains/sewers are the responsibility of the owner-occupier and any other properties connected to it. We can arrange for clearance of a blocked drain.
Thames Water looks after the network of public sewers in the surrounding areas.
If you have a sewer problem, please contact Thames Water on 0845 920 0800 for more information.
For help and advice on highway drainage, land drainage or private drainage, continue to contact us during office hours at the above contact details.
Please contact us to confirm whether it is a public or private drain.
Barking and Dagenham provides a service of clearing private drains at a charge of £80 between the hours of 9am - 5pm, 5 days a week. Anything out of these hours there will be a charge of £125.
It is the responsibility of the owner-occupier to maintain and clear a private drain/sewer. If the property is rented then it is their responsibility.
If you live in a row of houses then the problem could be a shared one.
Commercial drains are the responsibility of the property occupiers. If the drain is shared then it is the responsibility of all the occupiers who use that drain. We do not clear commercial drains.
Business Support Team
Environmental and Enforcement Services
Roycraft House
15 Linton Road
Barking
IG11 8HE
Supported by Barking and Dagenham Direct:
Tel: 020 8215 3010
Fax: 020 8227 5184
Textphone: 020 8227 5755
Email: 3000direct@lbbd.gov.uk|
Opening hours: Monday to Friday, 8am - 8pm.
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© 2008 London Borough of Barking and Dagenham
Civic Centre
Rainham Road North, Dagenham, RM10 7BN
Telephone: 020 8215 3000
Fax: 020 8227 5184
Textphone: 020 8227 5755
Email: enquiries@lbbd.gov.uk|
Telephone: 020 8594 8356
Fax: 020 8227 3470