Pest Control Fact Sheets

Bed Bugs

 

Facts about bed bugs

How can you identify a bed bug?

Recognising a bed bug problem

Because they are so small, bed bugs are hard to see. They do leave signs that they are present, such as black or brown spots of dried blood, eggs, egg shells and cast skins on the surfaces where the bugs rest.

 

Typical resting areas include under wallpaper, behind picture frames, inside cracks and crevices near to beds, bed frames, undersides of windows, door casings and loose moldings. When there are many bed bugs, there is often a bad smell.

 

What can you do?

Treatment we provide

So that we can be sure the infestation is bed bugs, we will need to identify it. To do this you need to catch a bug, seal it securely in a clear plastic container labelled with your name, address and telephone number. You can contact us for a suitable container.

 

You should then send it us by post at the address shown below or you can take it to one of the following offices:

 

Barking Office: Barking Learning Centre, 2 Town Square, Barking, IG11 7NB|

Dagenham Office: Housing Enquiries Office, 2 Stour Road, Dagenham, RM10 7JF|

 

Our pest officers will identify the bug and contact you to let you know whether it is a bed bug or not. If it is a bed bug, they can survey your property to see how bad the problem is and provide treatment.

 

What you need to do before we carry out treatment

Charges

For information about charges please contact Barking and Dagenham Direct.

 

Methods of payment

Important: If you are paying by cash and do not have the exact amount, please note that treatment will not be carried out.

 

Please note: We require 24 hours notice to cancel an appointment. If you fail to keep an appointment and do not notify us at least 24 hours before, a £10 fee will be incurred. No further service will be provided until this fee has been paid.

 

How to contact us

If you would like further advice or need to make a pest control appointment please contact Barking and Dagenham Direct at the address shown.

 

Bed Bug

 

Contact

Business Support Team

Environmental and Enforcement Services

Roycraft House

15 Linton Road

Barking

IG11 8HE

 

Supported by Barking and Dagenham Direct:

Tel: 020 8215 3010

Fax: 020 8227 5184

Minicom: 020 8227 5755

Email: 3000direct@lbbd.gov.uk|

 

Opening hours: Monday to Friday, 8am - 6pm.

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Minicom: 020 8227 5755

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