We provide advice and assistance on a wide range of housing related problems.
Many people living in accommodation in the private sector are unsure of their rights and are unsure where they can go for help.
Many landlords renting out accommodation are not aware that we can offer impartial advice regarding problems they may experience with their tenants as well as training courses under the Landlord Accreditation scheme tailored to help landlords run successful businesses.
This includes notices given to tenants because a tenancy is coming to an end, tenancy agreements that have expired or are expiring, and issues where tenants may have breached the terms of their tenancy agreement (for example, by non-payment of rent). Contact the Private Sector team at the address shown.
In most situations, a landlord must follow a set procedure if he wants a tenant to pay more rent. Contact the Private Sector team at the address shown.
People living in private rented accommodation can often have problems with disrepair and many landlords and tenants are not aware of their obligations. There are also some schemes available to people that own their homes. Contact the Private Sector team at the address shown.
Homelessness advice can be given at any time if people think they may be homeless in the future, or where they are already homeless. Contact the Homeless Persons Unit.
There are a range of options which are available to people who are looking for alternative housing.
If you have a property to rent in the borough, we have a Private Sector Agreement that approves particular Agents to manage private sector properties on our behalf. Contact Private Sector Agreement for further information.
At the end of a tenancy, deposit money may be withheld for different reasons. Advice is available for both landlords and tenants in relation to this. We advise you seek the professional advice of a Solicitor.
People fall into mortgage arrears for many different reasons, such as unemployment or health problems. There are various options available which can prevent someone from losing their home, even if court proceedings have already begun. You should seek independent and confidential debt advice.
Information on organisations in the borough which provide free advice and support on debt counselling.
If you require any advice or support a number organisation in Barking and Dagenham can provide welfare benefit advice and are Community Legal Service registered. Our aim is to actively promote the take-up of benefits to ensure that residents are aware of their rights to welfare benefits.
Problems can be experienced with the freeholder, for example, in relation to service charges. We advise you seek the professional advice of a Solicitor.
Private Sector Housing Team
Roycraft House
15 Linton Road
Barking
IG11 8HE
Supported by Barking and Dagenham Direct:
Tel: 020 8215 3002
Fax: 020 8227 5184
Textphone: 020 8227 5755
Email: 3000direct@lbbd.gov.uk|
Opening hours: Monday to Friday, 8am - 8pm.

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© 2009 London Borough of Barking and Dagenham
Civic Centre
Rainham Road North, Dagenham, RM10 7BN
Telephone: 020 8215 3000
Fax: 020 8227 5184
Textphone: 020 8227 5755
Email: enquiries@lbbd.gov.uk|
Telephone: 020 8594 8356
Fax: 020 8227 3470