Housing

Conditions of Tenancy - Chapter 8

Keeping your home clean

In this section, we set out how you should look after the property and how you can contribute to a clean and tidy neighbourhood.

You must keep the property clean

You, your friends and relatives, and any other person living in or visiting the property (including children), must do the following.

8.1 Take reasonable steps to keep the property free from rats, mice and other pests.

8.1a Tell the Pest Control team or your local housing office immediately if your home becomes infested with rats. They will also give advice and guidance on other pests.

8.2 Keep the property clean and free from rubbish. If you don't, we will charge you for any work we need to do because of this, such as removing rubbish. If you do not pay, we may apply for a money judgement order. This could affect your ability to get credit in the future.

8.3 Keep the property free from bad smells. (Bad smells do not include cooking smells).

8.4 Keep all shared areas free from obstructions.

8.5 Contact your housing office or call centre immediately if the drains of the property become blocked.

8.6 Get rid of household rubbish in the appropriate way, for example, using the rubbish chute in multi-storey flats, putting rubbish in shared rubbish bins, or leaving it outside your home on the correct day for the rubbish collectors.

8.6a If we move items from shared areas such as landings, stairways or balconies, green space or estate roads, we will not be responsible for any loss you may suffer.

Get rid of your rubbish properly

You, your friends and relatives, and any other person living in or visiting the property (including children), must not do the following.

8.7 Leave any personal belongings or rubbish in shared stairways, halls and landings. We will remove anything you leave in these areas and charge you for the work.

8.7a We can give you advice on where to put your weekly rubbish and how to get rid of bulky items. Contact your local housing office for more details.

8.8 Dump rubbish on any estate road, green space or shared area.

8.9 Get rid of engine or other oils into the main drainage system.

8.9a We will clear blocked drains as soon as possible. If you have caused the blockage by not using the drains properly (for example, by pouring fat or grease down the sink or toilet or flushing inappropriate sanitary items or nappies down the toilet), we will charge you a reasonable cost for the work.

Contact

Stephen Clarke

Divisional Director of Housing Services

Roycraft House

15 Linton Road

Barking

IG11 8HE

Tel: 020 8227 3738

Fax: 020 8227 5730

Textphone: 020 8227 5755

Email: stephen.clarke@lbbd.gov.uk|